Contact us through the website, phone, or email with your event details — date, time, location, and preferred theme. We’ll ask a few questions to better understand your child’s age group and interests. You’ll receive quick feedback and personalized suggestions. Whether it’s a birthday or a school event, we adapt the program to fit. Clear communication from the start makes planning easy. Let’s start shaping your celebration!

Once you choose a service, we’ll send you a clear booking confirmation with all details. You’ll get to approve the character, duration, and any add-on services like face painting or balloon art. We confirm the time slot and assign the best animator for your event. Flexible options allow you to adjust before the big day. Payment is simple and transparent — no hidden charges. Your spot is now secured!

Our animator arrives 15–30 minutes early to prepare and meet you on-site. Fully costumed, cheerful, and ready, they guide the show from start to finish. Activities are tailored to the kids' energy, mood, and space. We bring everything needed: music, props, games, and good vibes. Parents can relax while the children have fun. Expect laughter, dancing, and unforgettable moments!

At the end of the performance, we lead a gentle cool-down and group goodbye. There’s time for photos, final hugs, or a birthday song if needed. Our team cleans up their materials and leaves your space just as they found it. Kids leave with happy memories, and parents with peace of mind. We always welcome your feedback and reviews. JoyJumps is about more than fun — it’s about lasting impressions.